Shipping & Returns

Package Shipping

As a general rule, packages are sent within 72 hours of receipt of payment. Shipments will go with tracking number.

We make international shipments.

 

Shipments outside the European Union:

International shipments may bring customs charges. Customs policies are different for each country, and rates vary depending on several factors such as package weight, value and size.

* We are not responsible for customs fees in case there are customs fees it will be the buyer who is responsible for paying them.

 

Returns & Exchanges

We accept exchanges and returns.

Please contact us within 14 days after delivery via email: info@thewatchmakerstore.com

Return the items within 30 days of delivery.

Contact us if you have any problem or doubt with your order

* The following items cannot be exchanged or returned:

Oil paintings, unless they arrive damaged or defective, are not returned.

Return Conditions

The return shipping costs are borne by the buyer. If the item is not returned in its original condition, the buyer will be responsible for any loss of its value.